This was the first hit when I searched our problem online.Īnyway, if you have a Nectar mattress, don’t ever open the easily accessible warning-label-free zipper! If you have had it under a year, and it’s in its original condition, it can still be returned. In fact, there is one, with a situation nearly identical to ours but with a different company. It really feels like there could be some sort of lawsuit here. I have just now, after three days trying, finally spoken to someone willing to look into our case, so here’s hoping we’ll get even a fraction of what we are, frankly, owed. We were told that we shouldn’t have taken the mattress cover off to begin with, and that it can no longer be covered by the 365 night guarantee, despite us having had it for under the full year. We have contacted the company, and their response was honestly insulting. Nosebleeds are a sign of fiberglass inhalation. She’s been sleeping on it almost a year, and it could have begun coming through the fabric cover. Lilly has been having nosebleeds, before the mattress was unzipped, but the worst one I’ve seen yet was the one that evening. All her pillows were ruined, the chair in her room, her clothing, some expensive bras, a nice area rug, and I’m sure there will be trouble on the horizon with our landlord regarding the carpet, even if we do vacuum it as well as we can. No amount of runs through the laundry seems to get it all out of clothes, and we have to thoroughly wipe out the washer and dryer drums every load. We have had to garbage-bag up almost everything in her room. We have had to drop money on a HEPA filter vacuum that could safely remove some of it, and on new non-permeable mattress covers to contain the worst of the source. Our apartment is sparkly with fiberglass. The website even has a page explaining that you CAN take off the cover and wash it, if you must, just that they suggest you don’t. It does not mention fiberglass as a material found in the mattress at all. The label on the cover doesn’t say you can’t take it off, just that they suggest you don’t. Nothing about the flame retardant sleeve there. In fact, it makes a big deal of how there are five components: top of cover, three layers of foam, bottom of cover. Nowhere on the mattress’ tags or on the Nectar website does it say there is a fiberglass sleeve. The whole room and everything in it is contaminated, and there are few surfaces elsewhere in the apartment that don’t have at least a little. She unzipped the cover, and a flame retardant sleeve (that we hadn’t known was there to begin with) made of woven fiberglass began shedding small fiberglass particles. Friday night, she spilled some water on the bed and took the cover off to air dry. My roommate has a queen size Nectar mattress. Or, you know, if anyone knows a lawyer who could advise us. Hello! I would like to warn everyone of an experience my roommate and I have just had, in case I can prevent it happening to anyone else.
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